Disaster recovery consultancy begins with the planning and assessment of your mission critical systems, and includes:

  • Analysis of the importance of each system, assignment of priorities, and an evaluation of the duration of time the client can continue operations during system down time.
  • Development of an appropriate strategy, in accordance with costs and business priorities.
  • Detailed documentation of the plan.

Designing the Solution

Designing an appropriate solution with disaster recovery services based either at the client’s premises or at our Data Centre. As per the analysis done in the planning and assessment phase, and taking into consideration the client’s current systems, a solution that most effectively fits the client’s requirements and budget is recommended.

Implementation of the plan

The implementation is managed by us, and includes the ordering of systems and applications. If the solution is on-site we dispatch engineers to the client’s premises for implementation. Alternatively, we can train the company‘s IT staff. If the disaster recovery services are hosted at our Data Centre, we stay prepared for every eventuality and report progress on a regular basis. This includes continuous system monitoring, periodical data updates, regular practice drills and reporting schedules based on the agreed Service Level Agreement (SLAs).

Benefits and Features

Business Continuity: our disaster recovery solutions take over the identification of mission critical systems and planning of a recovery strategy, while allowing you to focus on your business instead.

Competence: our proven experience and expertise in Disaster Recovery Solutions across a variety of systems, software and hardware allows us to propose to customers the best solutions, as per their budgets and requirements and implement these solutions professionally.

Constant Monitoring: Our network, as well as the assets of our customers, is keenly monitored around the clock, 365 days a year.

State of the art infrastructure: Redundancy, high availability and scalability backed up by stringent service level agreements on which our reputation as the regional leader is based

Disaster Recovery Consultancy

Seamless Disaster Recovery: This is close to the duplication of the client’s site, including establishment of duplicate links that originate from branch sites to the main site. In the event of a disaster at any one site, the main site, or all the sites, the disaster recovery service is activated without clients having to face any interruptions or service degradation.

Hot Disaster Recovery: This is similar to the seamless DR site, but without the links from the branch sites. One main link is established to the main office, and the DR site is continuously updated. Hence, in case of a disaster at the main office, all of the data is backed up and ready. A redirection provision ensures that the branch offices communicate with our DR site, and business continues as usual. Hot disaster recovery includes synchronous and asynchronous modes of data replication. The former involves simultaneous transmittal and backup of data at the DR site from the main site, while in the latter, data replication takes place at fixed intervals.

Warm Disaster Recovery: In this instance, the client’s data is backed up on our systems and your application image is kept updated so that in the event of a disaster at your site, via a connection to our site, you can be online again.

Cold Disaster Recovery: This involves backing up of client’s data, either electronically or physically. This solution necessitates rebuilding application systems at the DR site.

DR Seats: This is a relatively new concept in the region that is fast catching on due to its viability and sheer practicality. A fully equipped workspace is offered to employees of companies, which allows them to operate from our location in the event of a disaster at the main site. The DR Seats can be reserved for a specific number of users, so mission critical operations can continue unabated.